ImportBD
Last updated: April 2026
We deliver to all districts across Bangladesh. This includes Dhaka, Chittagong, Rajshahi, Khulna, Barisal, Sylhet, Rangpur, Mymensingh and all surrounding areas.
Working days are Sunday through Thursday. Orders placed on Friday, Saturday or public holidays are processed the next working day.
Delivery charges are collected at the time of delivery along with the order total. Call us after placing your order to get free delivery — see our offer on the order confirmation page.
Orders are confirmed by our team within 2-4 hours during business hours (10am to 8pm, Sunday to Thursday). You will receive a call or message from us to confirm your order before it is dispatched.
If we cannot reach you by phone after placing the order, the order may be held until we can confirm it.
You can track your order at any time using your Order ID or phone number on our Track Order page. If you provided your email, you will also receive status update emails.
If a delivery attempt fails because you were unavailable, our courier will attempt delivery one more time. After two failed attempts, the order is returned to us and marked as cancelled. You are welcome to place a new order.
If your item arrives damaged due to transit, please contact us within 24 hours with photos. We will arrange a replacement at no cost to you. See our Return Policy for full details.
For delivery enquiries, call or WhatsApp us or email admin@importbd.com.